Privacy Policy
Last updated: Jan 30, 2026
We value your privacy very highly. Please read this Privacy Policy carefully before using the https://scopematch.com website (the “Website”) operated by ScopeMatch Inc., a(n) Corporation formed in Alberta, Canada (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.
What information we collect and store
We collect and store any and all information that you enter on this Website. We collect and store the following information about you:
Identifying information – Name
Specific piece of information
Name
Where we get this information
Information submitted by the consumer
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract
- Processing is necessary for compliance with a legal obligation
- Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party
How we use this information
- Enforcing our Terms of Service
- Performing services
- Processing payments
- Providing customer service
- Verifying customer information
What happens if we don’t have the information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Billing address
Specific piece of information
Billing address
Where we get this information
Information submitted by the consumer
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract
- Processing is necessary for compliance with a legal obligation
- Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party
How we use this information
- Enforcing our Terms of Service
- Performing services
- Processing payments
- Providing customer service
- Verifying customer information
What happens if we don’t have the information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – IP address
Specific piece of information
IP address
Where we get this information
- Information submitted by the consumer
- Tracking pixels
Legal basis for processing this information
- The user has provided consent to the processing of their information
How we use this information
- Analytics
- Marketing and advertising
What happens if we don’t have the information
- Our use of your data for analytics will not be possible;
- Our use of your data for marketing and advertising will not be possible.
Identifying information – Email address
Specific piece of information
Email address
Where we get this information
Information submitted by the consumer
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract
- Processing is necessary for compliance with a legal obligation
- Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party
How we use this information
- Enforcing our Terms of Service
- Performing services
- Processing payments
- Providing customer service
- Verifying customer information
What happens if we don’t have the information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Device identifier
Specific piece of information
Device identifier
Where we get this information
Information submitted by the consumer
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract
- Processing is necessary for compliance with a legal obligation
- Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party
How we use this information
- Enforcing our Terms of Service
- Performing services
- Processing payments
- Providing customer service
- Verifying customer information
What happens if we don’t have the information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Phone Number
Specific piece of information
Phone Number
Where we get this information
Information submitted by the consumer
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract
- Processing is necessary for compliance with a legal obligation
- Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party
How we use this information
- Enforcing our Terms of Service
- Performing services
- Processing payments
- Providing customer service (e.g. account notifications, service-related messages, and other information related to your use of our services.)
- Verifying customer information
What happens if we don’t have the information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Financial information – Credit card or debit card number
Specific piece of information
Credit card or debit card number
Where we get this information
Information submitted by the consumer
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract
- Processing is necessary for compliance with a legal obligation
- Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party
How we use this information
- Enforcing our Terms of Service
- Performing services
- Processing payments
- Providing customer service
- Verifying customer information
What happens if we don’t have the information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Financial information – Card expiration date
Specific piece of information
Card expiration date
Where we get this information
Information submitted by the consumer
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract
- Processing is necessary for compliance with a legal obligation
- Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party
How we use this information
- Enforcing our Terms of Service
- Performing services
- Processing payments
- Providing customer service
- Verifying customer information
What happens if we don’t have the information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Financial information – Card CVV (security code)
Specific piece of information
Card CVV (security code)
Where we get this information
Information submitted by the consumer
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract
- Processing is necessary for compliance with a legal obligation
- Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party
How we use this information
- Enforcing our Terms of Service
- Performing services
- Processing payments
- Providing customer service
- Verifying customer information
What happens if we don’t have the information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Internet or other electronic activity – Website or application interaction
Specific piece of information
Information regarding your interaction with our website or application
Where we get this information
Information submitted by the consumer
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract
- Processing is necessary for compliance with a legal obligation
- Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party
How we use this information
- Analytics
- Enforcing our Terms of Service
- Performing services
- Processing payments
- Providing customer service
- Verifying customer information
What happens if we don’t have the information
- Our use of your data for analytics will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
We are not required to collect this information by a law, court order, nor by a tribunal order. We do not combine nor link the personal information that we hold about you.
With whom we share your personal information
We do not sell, rent, or share your personal information with third parties for their own marketing or promotional purposes except for service providers who perform services on our behalf, such as payment processing, messaging delivery, analytics, or website hosting. Specifically, no mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
How we protect your personal information
We have implemented the following measures to protect and safeguard your personal information:
- Limiting the amount of personal information that we collect to strictly necessary only
- Using SSL encryption or other secure technologies when receiving or sending personal information beyond internal networks
- Destroying and/or deleting personal information once we no longer need it
- Performing regular risk assessments
- Mitigating risks by following a risk treatment plan
- Having comprehensive written security policies and procedures
- Screening (e.g. performing background checks) all employees with access to personal information
- Training our employees on best security practices
- Requiring our employees to sign confidentiality agreements
- Encrypting laptops, USBs and other portable media
- Implementing and monitoring intrusion prevention and detection systems (e.g. anti-virus software)
- Maintaining up-to-date software and safeguards
- Performing regular due diligence of vendors who have access to personal information
- Physically and/or logically separating systems containing personal information from public networks such as the Internet
- Implementing physical security measures
SMS Privacy
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Consent to receive SMS messages is obtained through our website forms or other opt-in mechanisms. Message frequency varies. Message and data rates may apply.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies. Please visit our Cookie Policy to learn more about what cookies we set, why we set them, and how to change your cookie settings.
Children’s privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/. You can also opt out of cookies by using our cookie consent banner.
Information retention
We retain all of the information that we collect until our service agreement finalizes.
Direct marketing
Direct marketing communications may be sent via email or SMS. For SMS, please refer to our Supplemental SMS Policy and the SMS/Text Messaging Terms in our Terms of Use for specific opt-in and opt-out requirements.
Your rights
All visitors or users of this Website have the following rights with regard to their personal information:
- The right to access the personal information that we hold about you.
- The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
- The right to ask us to transmit your personal information that we have collected on you to another provider, where technically feasible.
- The right to request that we amend any of the information that we have collected about you.
- The right to withdraw your consent to the processing of your personal information.
- The right to request that we restrict the processing of your personal information.
- The right to request that we delete some or all of the personal information that we have collected about you.
- The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.
- The right to opt out of the use of your personal information for purposes of direct marketing.
- The right to not have to identify yourself, or of using a pseudonym in certain circumstances.
- The right to opt out of tracking of your location.
- The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that could produce legal or similarly significant effects concerning you.
- The right to opt out of the use of your personal information for automated decision making purposes.
- If you have opted-in to receive SMS messages from us, you may opt-out at any time by replying ‘STOP’ to any message you receive. You may also request help by replying ‘HELP’.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
David
CEO
david@scopematch.com
825 254 5888
Vancouver
Canada
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
- Name
- Billing address
- Email address
Please note that we may be unable to process your request if you do not provide us with the above information.
We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
Complaints
You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:
David
CEO
+1 825 254 5888
david@scopematch.com
Vancouver
Canada
Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this Lodge a Privacy Complaint (Australia) page.
Accountability
The following person is accountable and responsible for our privacy practices and procedures:
David
CEO
+1 825 254 5888
david@scopematch.com
Vancouver
Canada
You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this File a Privacy Complaint (Canada) page or calling 1-800-282-1376. Residents of Quebec may also lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this Quebec Privacy Commission page or calling 1-888-528-7741.
Location of data processing
All data processing activities undertaken by us take place in Canada.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Transferring data
We may transfer your personal information for processing to Canada. This means that your information may be processed outside of your country of residence and it may be accessible to law enforcement and national security authorities of that country and jurisdiction. Please note that we use standard contractual clauses, additional safeguards, and adequacy decisions to transfer data.
Questions
If you have any questions about this Privacy Policy, please contact us at helprequest@scopematch.com.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website.